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Frequently Asked Questions

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Find answers to common questions about our industrial cleaning services, compliance requirements, scheduling, and more. Can't find what you're looking for? Contact us directly.

Quick Answers

How often should commercial kitchen exhaust systems be cleaned?

According to NFPA 96, cleaning frequency depends on the type of cooking. High-volume operations (24-hour cooking, charbroiling) should be cleaned monthly. Moderate-volume operations should be cleaned quarterly. Low-volume operations may only need semi-annual cleaning. We can assess your specific needs and recommend a schedule.

What is NFPA 96 compliance and why does it matter?

NFPA 96 is the Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations. Compliance is typically required by fire codes and insurance companies. It specifies cleaning frequencies, documentation requirements, and safety standards for commercial kitchen exhaust systems.

Do you provide emergency cleaning services?

Yes, we offer 24/7 emergency response services for all three industries we serve. Whether it is an urgent kitchen cleaning before an inspection, an equipment cleaning emergency, or a fuel contamination issue, we can respond quickly.

Services

How often should commercial kitchen exhaust systems be cleaned?

According to NFPA 96, cleaning frequency depends on the type of cooking. High-volume operations (24-hour cooking, charbroiling) should be cleaned monthly. Moderate-volume operations should be cleaned quarterly. Low-volume operations may only need semi-annual cleaning. We can assess your specific needs and recommend a schedule.

Restaurant & Kitchen
What is fuel polishing and when is it needed?

Fuel polishing is the process of removing water, particulates, and microbial contamination (diesel bug) from stored fuel. It is needed when fuel has been stored for extended periods, when water contamination is detected, or as part of regular preventive maintenance for backup generators and fleet operations.

Fuel & Transport
Do you clean the whole exhaust system or just the hood?

The full system — hood, filters, accessible ductwork, and the exhaust fan. Cleaning only the visible hood does not meet NFPA 96, which requires removing grease down to bare metal throughout the system.

Restaurant & Kitchen
Do you also handle grease containment?

Yes. We install and service rooftop grease containment systems that protect your roof from exhaust fan grease runoff, which prevents roof damage and slip hazards.

Restaurant & Kitchen
What is hydro-excavating and when is it used?

Hydro-excavation uses pressurized water and a vacuum system to remove soil precisely without mechanical digging. It is the preferred method around buried utilities, pipelines, and congested industrial sites because it exposes lines without striking them.

Oil & Gas Industrial Services
What does industrial facility maintenance include?

Our facility maintenance covers scheduled cleaning and upkeep for industrial sites — equipment cleaning, exterior maintenance, and site services — tailored to each facility. Tell us about your site and we will build a scope around it.

Oil & Gas Industrial Services
Do you clean heavy equipment on-site?

Yes. We clean excavators, loaders, rigs, and other heavy equipment at your yard or site, which keeps equipment inspection-ready and helps your operators spot leaks and wear that grime hides.

Oil & Gas Industrial Services
How do I know if my stored fuel has gone bad?

Watch for repeatedly clogged filters, dark or cloudy fuel, sludge in the tank, hard starting or power loss, and generators that fail under load. If fuel has sat for a long time, test it before you need to rely on it.

Fuel & Transport
Do you offer fleet cleaning?

Yes. We provide fleet washing and cleaning for transport operators, keeping trucks and trailers presentable and making inspections and maintenance easier.

Fuel & Transport

Compliance

What is NFPA 96 compliance and why does it matter?

NFPA 96 is the Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations. Compliance is typically required by fire codes and insurance companies. It specifies cleaning frequencies, documentation requirements, and safety standards for commercial kitchen exhaust systems.

Restaurant & Kitchen
What documentation do I get after a hood cleaning?

Every kitchen exhaust cleaning includes before-and-after photos and a written compliance report identifying what was cleaned and noting any inaccessible areas, plus a service certificate for your records. This is the documentation fire inspectors and insurers ask to see.

Restaurant & Kitchen
What happens if I skip exhaust cleanings?

Three common outcomes: failed fire inspections, insurance problems (insurers can contest a grease-fire claim when cleaning records are missing), and lease violations where landlords require proof of compliance — on top of the fire risk itself.

Restaurant & Kitchen
Are your crews OSHA compliant?

Yes. Our work follows OSHA requirements, and our services for commercial kitchens follow NFPA 96. We are happy to discuss site-specific safety requirements before work begins.

Oil & Gas Industrial Services

Emergency

Do you provide emergency cleaning services?

Yes, we offer 24/7 emergency response services for all three industries we serve. Whether it is an urgent kitchen cleaning before an inspection, an equipment cleaning emergency, or a fuel contamination issue, we can respond quickly.

General

What areas do you serve?

We provide services throughout Texas, with primary coverage in the Houston metro area, Dallas-Fort Worth, Austin/San Antonio, and the Gulf Coast corridor. We can also accommodate projects in surrounding states.

Are you insured?

Yes, we are licensed and insured. Certificates of insurance are available on request for your vendor-onboarding or landlord requirements.

Scheduling

Can you clean our kitchen without disrupting service?

Yes. We schedule around your operating hours, including overnight service, so your kitchen is ready to cook when your team arrives.

Restaurant & Kitchen

Pricing

How do I get a quote?

Use the quote form on our contact page or call us. Tell us the service you need, your location, and any scheduling constraints, and we will follow up with a detailed quote. Quotes are free.

Still Have Questions?

Our team is here to help. Whether you need information about a specific service, want to discuss compliance requirements, or have questions about scheduling, we're just a phone call away.

Customer service representative

24/7 Emergency Response Available

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